Killarney Hotels Collection: The Europe Hotel & Resort and The Dunloe Hotel & Gardens Concierge Team Members are honoured with esteemed Les Clefs d’Or
Killarney Hotels Collection are delighted to announce that over the weekend, their concierge team members from The Europe Hotel & Resort and The Dunloe Hotel & Gardens were honoured with esteemed Les Clefs d’Or (translated as The Golden Keys). The ceremony took place on Saturday, 17th February 2024 at Clontarf Castle, Dublin during the Les Clefs d’Or Ireland Annual General Meeting.
Les Clefs d’Or is a professional association of hotel concierges, with approximately 4,000 members working in over 80 countries and 530 destinations, in every corner of the world. The Members of Les Clefs d’Or are an elite group that are driven to setting new standards for guest service perfection and can be identified by the golden crossed keys on their lapels.
With origins dating back to 1929, Les Clefs d’Or was officially founded in France in 1952 as a not for-profit organisation based on two pillars: Service and Friendship. Before one can earn the golden keys, those who aspire to be a member must have several years’ experience as a hotel concierge and must pass comprehensive testing to prove their ability to deliver the highest quality of service to guests.
As lifelong professional hotel concierges, their experience, knowledge, and professional relationships make them the most reliable local experts and ambassadors of their chosen destinations.
Killarney Hotels Collection is delighted to share the admirable team members awarded below:
- Mark Keating, Head Concierge at The Dunloe Hotel & Gardens
- Padraig Daly, Head Concierge at The Europe Hotel & Resort
- Michal Wolreiter, Concierge at The Europe Hotel & Resort
