Unveiling the Future: AI in Hospitality at Guestline Connect 2023!

Tuesday, November 14, 2023. 11:53am

Guestline are thrilled to announce the return of their flagship event, Connect Ireland, taking place on November 23rd, 2023, at the iconic Guinness Storehouse in Dublin. This year, as part of their impressive line-up, they will be hosting an exclusive Q&A presentation with Chris Jones, Senior Product Manager at Guestline and David Byrne, VP of Sales / Partnerships at AskSuite on “How AI is Going to Impact Hospitality.”

Speakers David Byrne (left) and Chris Jones (right)

What to Expect:

Step into the guest’s shoes as Chris and David delve into the world of AI and its profound impact on the hospitality industry. The focus will be on educating you on the various levels of AI automation, dispelling the myths, identifying the percentage of tasks AI could assume and showcasing how AI is more of an aide than a replacement, it’s a valued member of the team.

Key Insights

Triggering Curiosity: Explore the triggers driving the industry forward, from automation to assisted technology. Chris and David will demystify AI’s role and address hoteliers’ burning questions.

Assisted Intelligence: AI is not just a buzzword; it’s an indispensable aide. Learn how it seamlessly integrates into your team, offering 24/7 assistance without replacing human touch. Imagine an assistant available 24/7, thinking and talking like you and seamlessly integrating into your team.

Smart Technology: Dispelling the darkness around AI, Chris and David will discuss emphasising your role in shaping its intelligence. It’s not an unfeeling piece of technology but a reflection of what you feed it. A hotelier’s role in providing information is pivotal, it’s not an autonomous entity: it’s as smart as you make it.

Realising Efficiency: Discover how AI goes beyond mundane tasks, enhancing efficiency and freeing up time for more meaningful conversations. From after-hours operations to multilingual interactions, AI opens doors to possibilities beyond peak hours.

Dispelling Fears: Job security concerns loom large, especially in an era of learner staffing models. AI isn’t here to replace but to augment your workforce, allowing you to focus on more engaging and productive interactions.

Takeaways for Hoteliers:

This session promises more than just insights, it offers actionable takeaways. Discover genuine outcomes, change perceptions and explore how AI can work for you and your hotel. Whether it’s driving efficiency, enhancing guest experiences, or revolutionising operations, Chris and David will provide tangible AI strategies for implementation.

Reserve Your Spot at Guestline Connect

In addition to ‘How AI is going to impact Hospitality’, Guestline Connect Ireland promises a dynamic agenda, featuring discussions on pivotal topics such as change management, sustainability in hotels, talent management and evolving guest expectations.

Register your interest and stay tuned for more exciting updates.

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