Peter will lead with a particular focus on continued growth, innovation, technology and customer experience
Click&Go Holidays has announced the appointment of Peter Cullen as Chief Executive Officer, as the Irish travel company enters a new phase of growth and development.
Peter has been a key member of the Click&Go Holidays senior leadership team for many years, having joined the business full-time in 2015 after initially working with the company as a consultant. He has held a number of senior roles spanning commercial strategy, marketing, digital and operations, most recently as Chief Operating Officer, and has played an important role in the continued growth of the business.
As CEO, Peter will lead the overall business, with a particular focus on continued growth, innovation, technology and customer experience. His appointment comes as Click&Go Holidays continues to expand its position as a leading Irish travel company, combining digital technology with expert travel advice and customer service.
Peter has also been a prominent voice on the impact of technology and artificial intelligence on the travel industry. He has highlighted the significant opportunities AI presents for travel companies and consumers, while stressing the continued importance of human expertise and the need to verify AI-generated travel information. This balance between technology and the human touch will remain central to Click&Go Holiday’s development.
Commenting on his appointment, Peter Cullen, CEO of Click&Go Holidays, said,
“I’m delighted to take on the role of CEO at such an exciting time for Click&Go Holidays. Paul and the team have built an exceptional Irish travel business over the past 16 years, and I’m proud to have played a pivotal part in that journey. We have a strong platform for the future, with a great team, a loyal customer base and significant opportunities ahead.”
“The travel industry is changing rapidly, particularly with the emergence of AI and new technologies, and we have an opportunity to lead that change while retaining what has always differentiated Click&Go Holidays – our people, our expertise and our commitment to our customers. I’m looking forward to working with the team to build on our success and take Click&Go Holidays into its next chapter.”
Paul Hackett, Director and Co-Founder of Click&Go Holidays, said,
“Peter has been an integral part of Click&Go Holidays for many years and I’m delighted to see him take on the role of CEO. He knows the business, understands our customers and, importantly, shares our ambition for the future. In Peter we have a brilliant CEO and we have also built a superb senior management team to take the business to the next level. Future proofing the business is key as is succession planning and we have achieved both with these changes.
“I’m not stepping away from Click&Go Holidays – rather, I’m moving into a role that will allow me to focus on the areas I’m most passionate about, including growing our Cruise Holidays business, developing our international division and strengthening our communications and brand visibility. I’ll continue to be the face of the brand while supporting Peter and the wider team as we enter this exciting next chapter.”
Founded in 2010
Founded by Paul Hackett and his co-founders back in 2010, Click&Go Holidays has grown into a multi-award-winning Irish travel company. The business has developed a strong position in both traditional holiday and cruise markets, and has been recognised for its customer service, innovation and digital expertise.
The company was named Best Travel Agency of the Year (Over 10 Staff Members) earlier this year at the Irish Travel Industry Awards, while also receiving recognition for its digital marketing and customer-focused approach.
