Global Hotel Review Benchmark Q3 2022: Focus on Semantic Analysis

Wednesday, November 23, 2022. 4:21pm
Global Hotel Review Benchmark Q3 2022

In the latest Q3 benchmark report, the ReviewPro, a Shiji Group brand, team analyzed 1.7 million reviews from five global regions to bring insights and data drawn directly from guests. It highlights: global and regional review volume, guest satisfaction scores by region, OTAs and websites that bring the most reviews, a panel of experts sharing their insights on reviews, and much more.

Here are some takeaways:

– Global review volume grew by 15% from Q3 2021 to Q3 2022.

– Guest perception of value continues to decline year on year.

– continues to drive the highest proportion of reviews, and is growing.

Here is the report: Q3 Report

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