Pillo Hotel Ashbourne are seeking Accommodation Assistant
Join the team: Accommodation Assistant
Company Overview
The Pillo Hotel Ashbourne combines warm hospitality with excellent facilities in a contemporary setting, located in Ashbourne, County Meath and within 25 minutes from Dublin City centre and International Airport. Designed to an exceptionally high four star standard, the hotel offers a calm and relaxed atmosphere for both leisure and business travellers. County Meath is the heritage capital of Ireland, rich in history and culture, the hotel is an ideal base from which to explore all that it has to offer.
Job Description
To work as part of the housekeeping team, anticipating guest needs and ensuring that service is provided to the level they require and beyond their expectations.
Duties & Responsibilities
- To work as part of the Accommodation Team
- To clean and service the hotel guest rooms, bathrooms, public areas
- To anticipate guests needs and ensure that service is provided to the level they require and beyond their expectations
- To work and lead through the Company’s Proud Values:
- We meet every guest with a smile, a greeting and an enquiry
- We love saying YES to our guests
- We are Proud of our work, and respect everyone we work with
- To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department
- To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times
- To develop a strong working relationship with colleagues in your department and related departments
Education, Qualification & Experience Requirements
- Must be flexible, enjoy a challenge, and is able to work outside the comfort zone while maintaining the ability to be objective and positive
- Be courteous and focused on providing a consistently high standard of service
- Must be a team player with the ability to multi task
- Must be standards driven and detail orientated, with the desire to progress within the luxury market
- Maintain a professional image at all times through appearance
- Previous experience in a similar role in a 4 star hotel would be advantageous
- Must possess excellent communication and interpersonal skills
Skills:
- Attention to detail
- Teamwork Time
- Management
Benefits
- Meals on duty
- Discounted membership of Clann leisure centre
- Car parking
- Staff discounts at partner hotels
- Training & Development opportunities
- Career progression opportunities
To view or apply for this role please visit https://www.jobs.ie/ApplyForJob.aspx?Id=1961698