Guestline – Tackle Industry Challenges, Fill the Gap with Tech

Wednesday, October 26, 2022.
Guestline - Industry challenges and the power of technological solutions
James Cannon, Sales and Marketing Director at Guestline and Clio O’Gara, Country Manager, Ireland at Guestline

Guestline – Fill the Gap with Tech

Given the turbulence of the last two years, with forced closures and restrictions creating chaos and instability across the industry, hoteliers could be forgiven for looking forward to better times ahead. The signs of recovery are promising. However, the fallout of the pandemic, which has driven many hotel workers to look for alternative employment, has left Ireland’s hospitality with an acute staff shortage. Many operators are having to restrict hours of operation or services due to their inability to fill vacancies with demands on existing teams impacting morale and productivity.

But in an industry still wrestling with highly manual and repetitive processes, all is not lost. With severely depleted teams, the challenge is how to utilise existing resource more effectively by automating mundane tasks that add little value. This coincides with post pandemic, the growth of the digitised guest where the contactless guest experience through self-service technology is both accepted and expected.

Never has the Irish hospitality industry been more ready to leverage the power of technology. It’s time to #FillTheGapWithTech

Guestline, who are a global leader in hotel cloud-based property management systems, distribution and guest engagement technologies are the PMS of choice for hotels across the Isle of Ireland including The Glenroyal Hotel, Knightsbrook Hotel, Fitzpatrick Castle Hotel, The Savoy Hotel and The George plus Ten Square Hotel as part of Loughview Leisure Group NI, are calling on Irish hoteliers to save the date for their upcoming #FillTheGapWithTech event taking place on the morning of Thursday 24th November at the Guinness Storehouse, Dublin. The event aims to identify the challenges the hospitality industry are facing at the moment and how to effectively fill the gap with tech. Bringing together industry leaders on both sides of the weighing scales including leading tech partners, industry experts, alongside voices from the Irish Hospitality Industry, the Northern Ireland Hotels Federation and well- known hoteliers, for a fast paced informative morning of presentations, panel discussions and demonstrations

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Read the full September / October 2022 Magazine Publication.

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