New role strengthens customer partnership focus across Great Britain and Ireland
Leading commercial laundry and dishwashing solutions manufacturer, Miele Professional, has appointed Debbie Jones as National Account Manager, further strengthening its commitment to building long-term customer partnerships and driving national account growth across Great Britain and Ireland.
In her new role, Jones will be responsible for managing and developing key national accounts, working closely with customers to identify growth opportunities, onboard new national clients, and deliver tailored solutions that align with their operational needs. Acting as the primary point of contact for key stakeholders, Jones will focus on building strong, long-term partnerships underpinned by high levels of service and customer satisfaction.
Three Decades of Experience to Support Customer Partnerships
With over 30 years of experience in the laundry equipment supply sector, Jones brings extensive industry knowledge and a deep understanding of the complete laundry process. Her background includes managing national accounts and supporting customers across multiple sectors, enabling her to develop effective, long-term solutions that address both operational challenges and evolving regulatory requirements.
Speaking about her appointment, Jones said:
“Miele is a brand with over 125 years of heritage, recognised for its quality, integrity, and long‑term approach. The opportunity to represent such a trusted brand, combined with Miele Professional’s strong focus on innovation and customer partnership, made this role especially appealing to me. My priority is to build strong, lasting relationships with customers, ensuring we deliver genuine value through tailored solutions, services and support.”
Jones’ role will also support Miele Professional’s wider strategy across GB and Ireland through close collaboration with internal teams and business partners.
Simon Venni, Head of Sales GB and Ireland at Miele Professional, commented:
“Debbie’s extensive industry experience and her deep understanding of national account customers make her a valuable addition to our Professional team. Her strategic, partnership‑led approach will play an important role as we continue to support customers facing increasing operational and regulatory challenges.”
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