Mercantile Entertainment Group appoints Shane Treacy as MD
The Mercantile Entertainment Group has appointed Shane Treacy as its new Managing Director. After joining the group in January 2018 as Group Manager, Treacy now takes the helm of one of the country’s largest hospitality groups.
Following a very successful year, the highlight of which was reopening Dublin’s iconic Café en Seine venue, Treacy will now lead the Group into an exciting period.
Speaking about the role, Treacy said: “This is incredibly exciting. It is a chance to head up and be part of a young and dynamic team that can really make its mark on the hospitality sector in Dublin. We have incredible venues, super management and staff and an excellent support network in the central team. I want us to do something special as a group.”
“The Dublin customer is one of the most discerning in the world and we have a chance to meet that demand and exceed expectations. We have successfully achieved that with Café en Seine and we will continue to deliver world-class bar, restaurant and entertainment experiences that are customer centred, right across the group. We have an eclectic mix of venues, but what binds them all together is our focus on our customers”, Treacy continued.
Treacy has hospitality in his DNA. His grandparents owned and operated the Ross Hotel in Killarney and from a young age, he worked there and cut his teeth in the sector. His family and extended family continue to operate in the sector. His mother is the proprietor of a 4 star and award winning guesthouse. His extended family operate a number of 5 star hotels in Killarney and Cork, including the Killarney Park Hotel and Hayfield Manor, having taken over the business when his grandparents retired. “So it’s in my blood and I have always worked in the industry, learning it from the ground up and relishing all the various challenges the industry brings”, said Treacy.
Treacy turned his head from hotels to bars whilst studying in UCC and after graduating in 1999, he opened The Bailey on Cork’s Washington Street with some friends. They went on to open a number of other successful venues in Cork including Treacy’s Bar in Ballincollig.
Following several years working for the McGettigan family in Dubai as they rolled out over a dozen pubs across the Middle East, Asia and America, Treacy relocated to Dublin to join the Mercantile Entertainment Group.
When thinking about the sector in Dublin, Treacy said; “Its very competitive! There are some fantastic venues, groups and operators here. Dublin is a vibrant, thriving place. People love to socialise, but they have ever evolving tastes, needs and requirements. The challenge is to cater for that and deliver the best possible customer experience, be that in service, quality, entertainment, or experience.”